Conflict between Divi's men and Toolset plugins

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 5 replies, has 3 voices.

Last updated by Waqar 3 years ago.

Assisted by: Waqar.

Author

Posts

January 13, 2022 at 10:34 pm #2265971

pradipB

Hi, I have an issue with my divi's mega menu and toolset

I'm building a directory on my website with toolset and since 4 days my menu has stopped working
I did some research and I noticed that there was a conflict with toolset
I deactivated all the extensions of toolset (blocks, access ect..) and the menu works normally
I would like to know how I can solve the problem and make them work together
It's a custom menu made with divi blocks, css and javascript

Thanks

January 14, 2022 at 5:53 am #2266187

Luo Yang

Hello,

I can login your website, and have tried these:
1) Activate all Toolset plugins,
2) Test it in frontend, I see the same result without Toolset plugins activated, see my screenshot menu.JPG

Is there any missing steps? please provide detail steps to reproduce the same problem: my menu has stopped working

And since it is a compatibility problem, if you need more assistance for it, please provide a copy of your website in below private message box, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

January 15, 2022 at 2:19 pm #2267251

January 18, 2022 at 6:47 am #2269069

pradipB

Hello, can somebody help me ?

January 18, 2022 at 7:00 am #2269073

Waqar

Hi,

Thank you for sharing the duplicator package.

Luo is on vacation this week, so I'll be following up on this ticket.

I've downloaded the duplicator package and will be performing some tests to investigate this conflict. I'll share my findings as soon as this testing completes.

Thank you for your patience.

regards,
Waqar

January 20, 2022 at 6:17 am #2271065

Waqar

Just wanted to let you know that I'm still working on this and will share the findings within the next few hours.

January 21, 2022 at 3:03 am #2271853

Waqar

Thank you for waiting.

During troubleshooting, I noticed that it is not a compatibility issue between Toolset plugins and Divi's mega menu, but it is related to the loading of the Bootstrap library.

After activating the Toolset plugins, you can go to WP Admin -> Toolset -> Settings -> General and select "This site is not using Bootstrap CSS" for the option "Bootstrap loading".

After that, the mega menu would still work with the Toolset plugins active.