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[Closed] Condtional Field Logic Is No Longer Working Correctly.

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 4 years, 8 months ago.

Assisted by: Waqar.

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#1597911

I am trying to:
Display 3 Conditional Fields based on Conditional Logic. This logic was already in place and had worked fine until last week when the felds suddenly stopped displaying. You can see the fields appear on the editor and be removed when page is finished loading.

Here is the logic: ($(e-d-component-layout) eq 2) AND ($(layout-setup-posters) eq 2) OR ($(e-d-component-layout) eq 24)
It has worked fine up until last week.

Link to a page where the issue can be seen:
hidden link

I expected to see:
The custom fields visible and editable on the editor screen.

Instead, I got:
The fields are hidden and disabled even though the logic is correct.

#1598641

Hi Jason,

Thank you for contacting us and I'd be happy to assist.

Based on what you've shared, I understand you're referring to the conditional display settings available on the field group editing page.
( ref: https://toolset.com/documentation/user-guides/custom-content/types-custom-fields-conditional-display/ )

To troubleshoot why this conditional display is no longer working, I'll need to see exactly how these fields are set up in the admin area.

Can you please share temporary admin login details, in reply to this message?

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

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