I have a problem with the Toolset Conditional Block.
I want to display content based on different user roles.
In the Conditional Block, I first add this condition:
Current user role = Other role > Mitglieder
This works so far.
Then I click the plus button to add another condition for another role.
The new condition starts again with:
Current user role = ...
But at this point I want to choose another “Other role”.
The problem is that “Other role” is no longer shown in the dropdown/list, so I cannot select a second custom role.
In the Toolset training video, it looks like this should be possible. That is why I am not sure whether this is a bug, a limitation in the current version, or whether something has changed in the interface.
What I want to achieve is:
Show this block if the current user has the role “Mitglieder” or another custom role.
Could you please tell me how to add more than one custom role to the same Conditional Block?
I have created temporary WordPress admin access. Here is the temporary admin link:
hidden link
For now, I have not provided FTP access because the issue seems to be related to the Conditional Block settings in the WordPress admin area. If FTP access is really necessary later, please let me know why it is needed.
Here is the training video where I saw that this should be possible:
The problem is not that “Other role” does not show a dropdown or that I do not see a textbox.
The problem is that “Other role” is not shown at all when I add the second condition.
The first condition works:
Current user role = Other role > Mitglieder
But when I click the plus button to add another condition for another custom role, I can choose “Current user role” again, but the option “Other role” is no longer available.
So I cannot enter or select another custom role at this point.
What I want to build is:
Show this block if the current user role is “Mitglieder” OR if the current user role is another custom role.
Could you please tell me how I can add the second custom role if “Other role” is not available in the second condition?
The reason I did not find it was that I expected “Other role” to appear again in the dropdown list. I did not realize that I had to type the role directly into the field.
Now I understand how to add the second custom role.
As the original ticket is already addressed and this is a different issue may I kindly ask you to mark resolve this ticket and open a new ticket with all those details and also share admin access details.
