[Resolved] Communication error

[Author]

Posts

[yoshihikoH]

Dear support team,

It appears that a communication error is currently occurring at hidden link. I am attaching an image of the error. Please provide assistance on how to resolve this issue.

Regards,

yoshihihiko

[Minesh]

Hello. Thank you for contacting the Toolset support.

With the screenshot you shared I can see that it shows error site key is not matching.

You can delete the existing site key from your account:
- https://toolset.com/account/sites/

Then, please try to generate a new site key and then try to register Toolset again:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

[yoshihikoH]

Hello, Minesh-san,

Thank you very much for your continued support.
Thanks to your help, the issue has been resolved.

I look forward to your continued support.

Regarads,
Yoshihiko