Can't update layouts or types through "update now" or manually

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 5 years, 11 months ago.

Assisted by: Waqar.

Author

Posts

December 25, 2018 at 6:09 pm #1172677

ScottM9386

Hi,

Since update always "fails" I have to update manually by deleting plugins in plugins page in admin and re-installing.
I've updated some, but...Layouts and Types doesn't give me a "delete" button after I deactivate them.
What do I do - how do I update.

thanks,
Scott.

December 26, 2018 at 12:54 am #1172715

Waqar

Hi Scott,

Thank you for contacting us and I'll be happy to assist.

By default, when the Toolset Layouts and Types plugins are deactivated, they show a "Delete" link in the plugin list.
( screenshot: hidden link )

In case that link is missing from your website, you can consult your website's host to see if they have added any restrictions on automatic plugin updates or deletions.

Meanwhile, you can manually delete the old plugin files and upload the new ones, using either your host's file manager tool or the FTP access.

Here is a useful guide on the topic:
hidden link

Note: The latest plugins files can be downloaded from:
https://toolset.com/account/downloads/

regards,
Waqar