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[Resolved] Can't select categories on a CPT

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 3 years, 1 month ago.

Assisted by: Luo Yang.

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#2199141

I am trying to:
Add categories (Custom Taxonomy) to a CPT

Link to a page where the issue can be seen:
WP Dashboard for custom post type.

I expected to see:
The ability to click and add categories to a CPT

Instead, I got:
I see the list of the custom categories, but clicking them does nothing, no check mark and saving them does not add the association. This was working before and is no longer.

Video: hidden link

#2199437

Hello,

The problem you mentioned above is abnormal, please check these:
1) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again

3) If the problem is fixed, activate other plugins/theme one by one, try to locate the problem plugin

#2205517

So I want to let you know I've figured this out and you're right, it's REALLY obscure but in case it ever comes up again I want to give you some insight into what it was. You can close the ticket after this.

So on the site, we use a plugin called MapSVG to put a map on the front page (and a few other places). MapSVG updated recently and added the ability to pull from Custom Post types, and display those on a map. I was testing this out and added the Toolset created Custom Post Type as a data source. It didn't work as expected, and I didn't have time to troubleshoot it. But something happened with that association that prevented me from adding the custom taxonomy to the CPT. When I went back to the Gutenberg editor, it worked. So the problem is some sort of weird connection/interference between MapSVG and the classic editor plugin. Toolset looks like it's just getting caught in the crossfire.

Anyway, go ahead and close the ticket and thanks for your help.

#2205525

As your request, I close this thread