Skip Navigation

[Resolved] Can't save elements in models created with Visual Composer

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 16 replies, has 3 voices.

Last updated by fifthI 6 years, 6 months ago.

Assisted by: Luo Yang.

Author
Posts
#582581

OK, it should be a bug of your theme "jupiter", when you edit a content template, it loads the JS function mk_toggle_option, but does not load the JS file backend-scripts.js, here is the temp fix, you can modify the parent theme "jupiter", file "\jupiter\framework\admin\general\general-functions.php", line 45, change it from:

$theme_options_slugs = array('theme_options');

To:

$theme_options_slugs = array('theme_options', 'ct-editor');

And test again, and I suggest you ask help from the author "jupiter" for a official fix for it, they can add a filter for it.

#1105618

Thank you for the answer man. It works now

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.