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[Resolved] Can't Delete Unused Views

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 4 years, 8 months ago.

Assisted by: Luo Yang.

Author
Posts
#1311829

I have two views that I am no longer using. I have moved them both to the trash, but I cannot delete them permanently. In every case, I get a popup with a "Scan" button. When I click that button, it does a scan and says "Nothing Found", but the "Delete" button is still grayed out.

There is a bug here that I don't understand.

David McLeod

#1311935

Hello,

The problem you mentioned above is abnormal, please try these:

1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1311965

Sorry, too late. I got tired of waiting and manually deleted the posts and related metadata from the database.

I had to do this because I was trying to recreate a new view with the same name/slug as the one in the trash, and it wouldn't let me do it.

For the record, my new views are working correctly, so the problem is solved. But I have no idea why the code wouldn't activate the "Delete" button in the first place.

There has to be a better way to trouble-shoot these problems. Turning plugins off and then back on again is a painstaking process, and doesn't always solve the problem, so it ends up being a waste of time as well.

#1311973

For the new question:
But I have no idea why the code wouldn't activate the "Delete" button in the first place.

Since I don't have a copy of your website, I am not sure where is the problem, you might put that specific view's shortcode into contents created with some other plugin, but the scan button is not able to find it.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.