Cannot update plugins

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 10 months ago.

Assisted by: Waqar.

Author

Posts

June 7, 2021 at 8:03 am #2079019

Puntorosso

Hi, getting "Download failed (forbidden)" when trying to update the plugins.

hidden link

All "standard" workarounds didn't work, so I will have to update manually.

Your update code is oft failing and, as we rely on automatic updates, we have sites where everything is actualized but not Toolset, causing small issues.

Just thought you should know that

Thanks. Best

June 7, 2021 at 8:42 am #2079051

Waqar

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for reporting this.

I've performed some tests on my website with the Toolset's automatic installer, but couldn't reproduce this.

Can you please check if any errors or warnings are logged on the Toolset installer log page?
{yourwebsite.com}/wp-admin/admin.php?page=otgs-installer-support

regards,
Waqar

The topic ‘[Closed] Cannot update plugins’ is closed to new replies.