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[Closed] Cannot update or publish when a view block is added to page.

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 31 replies, has 4 voices.

Last updated by Waqar 1 year, 4 months ago.

Assisted by: Waqar.

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#2461845

Hi Ryan,

After some internal discussion, we've raised this matter to the development team for further investigation.

It will take some time, but, I'll keep you updated through this ticket.

regards,
Waqar

#2599377

I want to add that I'm having I think the same problem. When I try to edit my Home Page, after a second or two the Update button grays out and is disabled. I also have:

- WPEngine hosting
- Deactivated every plugin except Toolset Types and Blocks
- Switched to 2023 theme

My home page has one view, which displays recent woocommerce products. I can "trick" the page into letting me update the page by clicking on the View block and expanding the Content Selection window, like the OP noted worked for them earlier in this thread. Deleting the view did not reactivate the Update button, and when I made a new page and inserted the same view on that page I was able to save it normally. I see no relevant console errors, and there are no errors logged on the back end.

#2642837

I'm curious if any progress has been made on this front. I'm constantly having this same issue with several websites hosted by WP Engine. Could you provide an update on this ticket? Thanks.

#2643089

Thank you for checking in.

I'm afraid, I don't have any updates to share on this.

The scope of this report is specific to a particular host and we simply don't have enough data about their server structure or environment, to dig deeper. Also despite having many Toolset users who are hosted on WP Engine, we have received no other reports (except this support thread) to raise the priority.

I can understand that it may seem too straightforward, but I don't expect more time and resources allocated to this matter, anytime soon. If this is something that is becoming too much of a concern/inconvenience, I'll personally recommend considering switching to a different host.

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