Skip Navigation

[Resolved] Cannot replace images in gallery

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

This topic contains 2 replies, has 2 voices.

Last updated by LisaA1200 4 years, 3 months ago.

Assisted by: Nigel.

Author
Posts
#1754153
Screen Shot 2020-08-24 at 8.46.12 PM.png

I used to click on add new image for the gallery in toolset, but it is not doing anything. I need to add several new pictures to the gallery. Please help.(ADD NEW)

#1755955

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2020-08-25 at 08.41.30.png

Hi Lisa

When something fails to respond in this way it is likely because of a JavaScript error on the page, and sure enough when I visit your site when editing a horse post I see the error shown in the screenshot.

It comes from the Akismet plugin, and its error is preventing other scripts from running on the page.

It is probably related to the changes to jQuery migrate that occurred with WordPress 5.5.

You can contact their support, temporarily disable the plugin (I expect they'll have a fix before too long), or you could try installing this plugin as a temporary solution, it may fix the issue: https://wordpress.org/plugins/enable-jquery-migrate-helper/

#1759719

That worked once I deactivated that plugin. My issue is resolved now. Thank you!