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[Closed] Cannot import Toolset module

This support ticket is created 2 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 12 months ago.

Assisted by: Waqar.

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#2192017
Screenshot 2021-10-10 at 3.11.26 PM.png

Dear Sir/Madam,

I want to import Toolset module but some error "Error parsing XML", how can I debug it, I don't want to import total 10 elements one by one.

Best regards,

Kelvin.

#2192645

Hi Kelvin,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll recommend temporarily turning on WordPress debugging and then running the module import again.
( ref: https://wordpress.org/support/article/debugging-in-wordpress/ )

If you see any errors or warnings on the screen or in the server's error logs, you can share them with me, along with the module export file that you used.
( you can zip the export file and upload it to any file sharing service like Google Drive, OneDrive, Dropbox, etc and then share its link )

Please let me know how it goes and I've set your next reply as private.

regards,
Waqar

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