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[Closed] Cannot import Toolset module

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 7 months ago.

Assisted by: Waqar.

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#2192017
Screenshot 2021-10-10 at 3.11.26 PM.png

Dear Sir/Madam,

I want to import Toolset module but some error "Error parsing XML", how can I debug it, I don't want to import total 10 elements one by one.

Best regards,

Kelvin.

#2192645

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Kelvin,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll recommend temporarily turning on WordPress debugging and then running the module import again.
( ref: https://wordpress.org/support/article/debugging-in-wordpress/ )

If you see any errors or warnings on the screen or in the server's error logs, you can share them with me, along with the module export file that you used.
( you can zip the export file and upload it to any file sharing service like Google Drive, OneDrive, Dropbox, etc and then share its link )

Please let me know how it goes and I've set your next reply as private.

regards,
Waqar

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