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[Resolved] Cannot download plugins AND Updater does not work

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 3 replies, has 2 voices.

Last updated by chrisH-10 1 year, 1 month ago.

Assisted by: Mateus Getulio.

Author
Posts
#2591247
#2591375

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your report. This is a known issue that is already being addressed with our systems team.

I have escalated this ticket to our 2nd tier of support where our 2nd tier specialists will take a deeper look at this issue and will try to find a solution.

I will get back to you as soon as I get an answer from them.

Best regards,
Mateus

#2592003

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your patience.

It seems that it was just a momentary instability issue, could you please try to download the plugins again?

Looking forward to your reply. Thank you!

#2592109

Download worked on the first try this morning.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.