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[Resolved] cannot choose the key when using toolset field in Elementor shortcode widget

This thread is resolved. Here is a description of the problem and solution.

Problem:
cannot choose the key when using toolset field in Elementor shortcode widget

Solution:
This is known to us and I suggest please follow the instructions given with the following errata page:
- https://toolset.com/errata/elementor-dynamic-sources-not-working-when-selecting-toolset-fields-as-source/

Relevant Documentation:

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by johnh-18 3 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#1956641
Screenshot 2021-02-18 at 17.37.01.jpg

Previously when adding a toolset field to an elementor shortcode widget, I could click on 'Toolset Field' and choose the 'key' relevant to the field I wanted to display but that does not work any more. The only thing that happens when I click 'Toolset Field'
is that I get the 'advanced' Before and After.
What has changed? Is there a way around this to make it work? I have found out that I can use Elemetor 'Text Editor' and use the short code for the custom field (eg [types field='writer'][/types]) which of course works but being able to select the key direct in elementor was faster and easier.

#1957675

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is known to us and I suggest please follow the instructions given with the following errata page:
- https://toolset.com/errata/elementor-dynamic-sources-not-working-when-selecting-toolset-fields-as-source/

#1960357

Thank you for your message and for the link. I have also contacted Elementor.
Best regards / john