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[Resolved] Cannot "add new post type". "Save post type" hangs

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 5 replies, has 3 voices.

Last updated by timothyC-3 4 years, 9 months ago.

Assisted by: Nigel.

Author
Posts
#1577709

Cannot "add new post type". "Save post type" hangs

#1578155

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

Do you have any more details?

In your browser console do you see any JS errors?

Or in your PHP debug log?

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor.

Try saving the page again and then inspect the log. If you don't find the debug.log file it means it didn't generate any warnings or errors.

Lastly, you could try a no-conflict test. Disable all plugins except for Types and try again. Try switching theme to twentytwenty. If you can then save the page without problem, it should be possible to identify the source of any conflict by a process of elimination.

Let me know what you find.

#1589013

Thanks Nigel,

I would the plugin that was conflicting with toolset.

I have another question.:
I am trying to create a site similar to the gym site which toolset uses as an example. My site has a listing post where companies can list their dive school, the dive classes their school offers and the dive class price. How can I create hierarchical custom fields?

Therefore on my search page, the user would be able to filter the following information (items in square brackets are searchable options and items without brackets would be the use input):

[Dive School name] [ Location] [ Dive class offered] [ Dive Class Price range]
↓ ↓ ↓ ↓
BS Divers [Country] [City] [Profesional classes] or [Rec classes] [Minimum price] [Minimum price]
↓ ↓ ↓ ↓ ↓ ↓
United States NY Class III PADI $0 $2000

New threads created by Waqar and linked to this one are listed below:

https://toolset.com/forums/topic/split-using-hierarchical-custom-fields/

#1589019
1Capture.JPG

Please see the attachement

#1589755

Hi,

Nigel in on a vacation today, so I'll be following up on this ticket.

Thanks for the update and glad that the issue with the post type is sorted out.

As for your new question, I've created a new ticket for it and will be replying to that shortly.
( https://toolset.com/forums/topic/split-using-hierarchical-custom-fields/ )

You're welcome to mark this ticket as resolved.

regards,
Waqar

#1591283

My issue is resolved now. Thank you!