[Closed] Cannot add a link to WYSIWYG field

[Author]

Posts

[Darryl]

I am trying to add a link to a WYSIWYG field.
After I highlight the text and click the link button, the page scrolls to the bottom. If I scroll up and leave it for half a second, it scrolls back down.

hidden link

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website, but couldn't reproduce this behavior. This suggests that something specific to your website is involved.

To troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can start adding the disabled items, one by one, to narrow down to a possible conflicting one.

3. In case the issue still persists, I'll need to see exactly how this form is set up in the admin area. You're welcome to share temporary admin login details, in reply to this message.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

I hope this helps and let me know how it goes.

regards,
Waqar