can not delete content template

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 3 voices.

Last updated by Luo Yang 2 years, 6 months ago.

Assisted by: Luo Yang.

Author

Posts

February 6, 2023 at 7:43 pm #2548977

adamS-22

I am trying to:
delete a content template

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

February 7, 2023 at 3:41 am #2549179

Luo Yang

Hello,

Please provide more details for the questions.
Did you get any error message when you delete the content template? please take a screenshot for it.

February 7, 2023 at 4:59 pm #2549635

JOHN MINKLE

There is no error message, i just see a spinner graphic and then nothing happens. I managed to delete the template using mysql. I deleted the post and a revision that were associated with the template. Is that all I need to do? Is there something better I can try? I will upload a screenshot.

February 8, 2023 at 2:29 am #2549853

Luo Yang

There should be some JS/PHP errors in your website, please get the JS/PHP debug logs:

PHP debug:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

JS debug:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#javascript-debugging

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