[Resolved] Can not add a publication field

[Author]

Posts

[christopheV-2]

Hello,

Can not add a publication field in the back office.
the add field button does not work

Thanks

[Nigel]

Do you mean you are editing a field group at Toolset > Custom Fields and are trying to add a field to a field group?

The add field button you mention is the one in the screenshot?

If the button is not working (or it is another add field button, please show me in a screenshot) there would likely be a JavaScript error in the browser console, if you could please check and let me know.

Also, could you please provide your site debug info in your next reply? hidden link

[christopheV-2]

Yes.

Thanks

[Nigel]

Thank you.

Did you check your browser console for errors?

I would expect you to see JS errors if that button does nothing when clicked.

Also note that while I don't think it is relevant here your server is using MySQL version 5.5.5 but the minimum required version for Toolset is 5.6.

[christopheV-2]

This error.

[Nigel]

Those many errors are all generated because jQuery is not being loaded on your site, even though it is a core WordPress asset loaded automatically on all WordPress sites.

It seems that something is preventing jQuery from loading on your site.

Perhaps your installation of WordPress is somehow corrupted: you can go to Dashboard > Updates and re-install WordPress.

Or some other code has disabled jQuery.

According to your debug info you only have Toolset plugins installed. If this is correct then it suggests it must be your theme. Please switch theme to twentynineteen and then test again and see if you still have this issue.

[Nigel]

Hi there

We had another report of something similar and so I did some testing and this does in fact appear to be a problem with our plugins.

With the current version of Views if you go to Toolset > Settings and specify that the site is not using Bootstrap you will get errors such as those you report that jQuery is not defined.

I'm escalating this thread and I'll update you when I get feedback from the developers about a fix or workaround.

[christopheV-2]

ok thanks for this information.
Let me know.

thank you

[Nigel]

Hi there

The developers have provided a patch for this problem which you can find here: https://toolset.com/errata/uncaught-referenceerror-jquery-is-not-defined-when-toolset-does-not-load-bootstrap/

The fix will be included in the next Views release. I'm not sure when that will be, but you can use the patch in the meantime.

[christopheV-2]

Hello,

I have a same problem with correctif.
File name is : wpv.class.php not wp-class.php ??

server Breadcrumb : wp-content/plugins/wp-views/inc/wp.class.php

Thanks

[Nigel]

Please check the file path carefully.

The patched file you can download from that erratum that you are replacing is located at

/plugins/wp-views/embedded/inc/wpv.class.php

[christopheV-2]

OK but I have the same problem.

Thanks

[Nigel]

Could I get access to your site? I want to check the settings, and if needs be take a copy of your site to install locally for further testing.

I will mark your next reply as private so that I can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

[Nigel]

Hi Chris

I logged in to your site and had no problems creating a field group and adding fields to it (screenshot) after activating Types and Views.

Could you try clearing your browser cache and performing a hard reload, then trying again?

[christopheV-2]

Sorry I was wrong back office. I can give you the good ?