Can i have my support ticket re-opened?

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Blocks, Views, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 3 years, 9 months ago.

Assisted by: Waqar.

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December 1, 2021 at 10:50 pm #2234609

steveW-9

Tell us what you are trying to do? get my support ticket re-opened

Is there any documentation that you are following? no

Is there a similar example that we can see?

What is the link to your site?

December 2, 2021 at 6:49 am #2234863

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

Shane is on vacation, so we can continue on this new ticket.

I used the admin access details from the previous ticket and noticed that the "Businesses" page is set to be edited using the Elementor page builder. But the Toolset view "Businesses Grid" that is used on the page was created using the WordPress default blocks-based editor (Gutenberg).

For a quick fix, you can open the "Businesses" page in the Elementor editor and remove the HTML content from the Text Editor, and include the view "Businesses Grid", using this shortcode:
( screenshot: hidden link )


[wpv-view name="Businesses Grid"]

The right way to fix this would be to stop using the Elementor page editor for this "Businesses" page and then load this view, using the Toolset's "View" block.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar