I am considering using cred front-end submission form to build get in touch list very well. when visitors want to get in touch with me and filled out the contact form, I can store those information into database, so they I can manage visitor's requests and search or sort them. it is very good feature to manage visitor's information, and automatically send back notification to visitors using Cred. But I am thinking abut how to answer the visitor's questions? sure I can use comment to reply them, and don't need to leave admin screen, because storing all information is very good for information management. but if I have to go into email box to reply the visitor's reply information, afterwards, all those information can not be stored into database. so I am looking for a plugin that will allows visitors answer the replies from site owner without leave email box, and all replies can be published through email. so that, all communication information will be stored into database, is it possible to achieve by Cred? if not, do you know what plugin meet I needs? Thank you so much!
I need to go more detail to make sense of what I say,
1. Building a contact form using cred front-end submission form;
2. So they when visitor (just a not logged in visitor) fill out the form, the new post will be generated, and all information will be stored into database, we will not worry about missing any information, and to manage them is very convenient;
3. I can reply the visitor's question by Comment, so comments will be stored;
4. Normally, visitor will reply us via email. is it possible to stored these information into database and display on post? P.S. all communications between us and visitors should be private and using Access plugin to control those posts, and only show posts to specific roles. that means I can not send a comment textarea link to email, because the post doesn't show to visitors except administration and eiditers.
storing communication is very important, it helps us managing works, and will not miss anything.
could you please give some suggestions if possible.Thank you so much, and happy holiday! 🙂
Dear Jeffrey,
In the steps you mentioned above:
https://toolset.com/forums/topic/build-a-front-end-submission-contact-form-list-with-comments/#post-601402
Step 1~2, it should be possible within Toolset, you can create a CRED form for creating post, and use Access plugin to allow visitor to submit the CRED form:
https://toolset.com/documentation/user-guides/access-control-for-cred-forms/
Step 3, I assume we are talking about the comment, which is a wordpress built-in feature:
https://codex.wordpress.org/Function_Reference/register_post_type#supports
'comments' (also will see comment count balloon on edit screen)
In step 4)
Q1) Normally, visitor will reply us via email. is it possible to stored these information into database and display on post?
No, there isn't such a built-in feature within CRED, and it is not a good idea to let the visitor(guest user) to reply your comment, nothing can make sure the visitor is the owner of specific email.
I suggest you only allow logged-in user to submit the CRED form for creating post, then you will be able to show the post to the author only:
https://toolset.com/documentation/user-guides/filtering-views-query-by-author/
