Tell us what you are trying to do?
I want to make a template for the Author user pages.
I have made CPT for Author users and now I want to design their page. This page will have the author's name, photo, and biographical information, which are by default in WordPress, as well as the CTPs I have added, in addition to the blog articles they have written.
Is there any documentation that you are following?
I followed this article to create the CTPs https://toolset.com/documentation/customizing-sites-using-php/creating-custom-user-profiles/
My theme does not have the author.php file and I copied what appears on this page and put it in the "page-templates" folder that my theme has.
At this point I don't know how to continue... I've been using Toolset for a few years now and I've created custom post templates and also default WordPress posts... but now I'm stuck at this point because there's probably something different that I haven't done before and that I don't know how to do.
I already know how to make a template for both the Custom Post Type that I created and the native WordPress ones. What I don't know is how to make a template for the author page. I need something like the one in the attached image.
I have already created the custom author fields and I can see them on the user admin page.
But I go to the Dashboard and I don't have the option to assign a template to the user page... so that it has the custom look that I showed you in the image.
I need to review your current structure and I'm confuse when you say you created post type for user.
Did you created custom post type for user that holds user information again like user edit profile?
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.