Skip Navigation

[Resolved] Author and content stopped display after plugins update

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 8.06 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 7 replies, has 2 voices.

Last updated by Luo Yang 10 months, 4 weeks ago.

Assisted by: Luo Yang.


I have 3 authors with user type "Teacher". One author with nick "info" stopped display. Likely as a result post of the author stopped display as well. Another 2 authors visible.

The issue occur after plugins update.

Looking forward your support.

Thank you in advance

don't display.png
post of author.png

I've found and fixed issue with display of name of author.

But post of author still is not displayed.

Снимок экрана 2023-01-12 в 15.26.08.png
Снимок экрана 2023-01-12 в 15.26.15.png

I've found an issue.

there are condition that level field should be less than 68.

the post is visible with level value 6 but it's not visible with level value 7.
May be system see 7 as greater than 68 somehow..




Q1) If you want to display post's author information, please try shortcode: [wpv-post-author], for example:
[wpv-post-author format="meta" meta="nickname"]
More help:

Q2) How do you setup the condition? with [wpv-conditional] shortcode? can you take a screenshot for your codes?

View — копия.png

please find conditions set up. Please see that level should be less 68.

Post — копия.png

post has level 7


and condition see that 68 less than 7 and post is not display.

Other number of level like 6 and 8 works correctly.


I have tried it in a fresh WP installation, it works fine, see below test site:
Login URL: hidden link

Custom number field "Level":
hidden link

Page with view block:
hidden link
You will need to change the filter to:
Select items with field:
Level is a number lower than or equal 68

It works fine in frontend:
hidden link

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.