[Waiting for user confirmation] Astra theme background color not inherited with Toolset WooCommerce Template

[Author]

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[julienV-4]

Hello,

Background color is #DBE5EC applied to the theme, ToolSet template doesnt inherit the color and I can't find where to overide this.

Astra theme background: hidden link
ToolSet WooCommerce template: hidden link with greyish backgroud.

Have same issue when clicking "New / Neuf" menu, when there is a product in the category the color reverts back to greyish.

Thanks

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please tell me what section you want to change the background color? Maybe few screenshot or video would be helpful to understand your issue.

We have limited integration with Astra theme and also even those limited integration options are also under review as we do have few known issues. Here is the Doc you may want to follow:
- https://toolset.com/documentation/recommended-themes/using-toolset-with-astra-theme/

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[julienV-4]

Screenshots attached. I followed the doc before opening the support ticket but issue persist.

1st screenshot is just the homepage, with blueish background (Astra theme).
2nd is a product page using ToolSet Template, does not inherit Astra's background color.

Cheers

[Minesh]

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Can you please check now: hidden link

I've added the following code to "Custom CSS" section:
- hidden link

.single .site-content,
.page .site-content {
    background-color: #DBE5EC;
}

[julienV-4]

That's perfect for me. And for WooCommerce categories? Where I can append the same?
hidden link

The behavior is the same as single product page, as soon as a product is found in a category it reverts back to the other background color.

[Minesh]

Can you please check now: hidden link

I've added the following custom CSS code to theme's customization and within section "Additional CSS":
=> hidden link

.tax-product_cat .site-content {
    background-color: #DBE5EC;
}