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[Resolved] Archive not shown correct after update

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 5 years, 3 months ago.

Assisted by: Luo Yang.

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#1314805

I updated the Toolset Plugins to the actual version and now the Archive Layout is not shown correctly anymore.
The Archive should show Views.
The updated wrong page can you see here: hidden link
The Views of the Products are not shown, like with the older toolset versions like here: hidden link

The Loop is exactly the same, i didn't change anything in the Views and Layouts. Whats the problem or difference between the versions?

Much regards

#1315161

Hello,

I assume we are talking about a WordPress archive page of taxonomy "produktkategorie"
Please check these in the new website:
hidden link

Edit the Views WordPress archive you mentioned above, make sure you have assigned it with taxonomy "produktkategorie", see our document:
https://toolset.com/documentation/getting-started-with-toolset/customize-post-archives/designing-an-archive-without-any-page-builder/

Secreenshot:
https://toolset.com/wp-content/uploads/2018/05/toolset-layouts-design-archive-4.jpg

If the problem still persists, it might be a compatibility problem of your website, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#1315229
Bildschirmfoto 2019-08-13 um 08.55.00.png

The Archive is shown on the page. The Text and Picture you can see is generated by the archive taxonomy layout. But in the Loop is the shortcode to show two Views with Products and they arent shown anymore in the frontend.
I added a screenshot of the Loop.

I with test the compatibility with other plugins.
But i dont know why the Views are not shown instead of the other Code of the Loop

#1315263

The problem you mentioned above is abnormal, please check the PHP debug logs and compatibility problem in your website.

If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view WordPress Archive URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/