Hi,
I have made a new archive for woocommerce products. Which woks fine, but my woocommerce category pages no only have one column, and I cannot find a way to fix it. See: hidden link
I partially resolved my issue using the following CSS code:
.product-category {
display: inline !important;
padding-right: 2% !important;
}
Altough this resolves some of my problem, it does not fix the reason for grid change. I am also not able to use more than 3 columns with this sollution. I hope you will find the underlying reason or can show me a way to change the category pages with toolset (cannot find any).
During testing on my website, I couldn't reproduce this behavior.
This suggests that something specific to your website is involved. Do I have your permission to download a clone/snapshot of the website? This will help us in investigating this on a different server, without affecting the actual website.
No problem. You have permission 🙂
Thank you for the permission and I have managed to download a clone from your website.
I had difficulty downloading it through the Duplicator plugin because your website's server seems to be running low on space.
But, I managed to make it work using the Cloudways migration plugin.
I'll be performing some tests on this clone and will share the results, as soon as this testing completes.
Thank you for your patience.
Hello,
Waqar is on vacation, I will take care of this ticket.
I have checked it in your website, the Toolset WordPress Archive does not take effect on your website:
hidden link
You can add some paragraph in the loop, and test it in frontend:
hidden link
I don't see any change in frontend.
So there should be some other compatibility issues in your website, please check these:
1) deactivate all other plugins, and switch to WordPress default theme 2022, and test again
2) If the problem is fixed, activate other plugins/theme one by one, try to locate the problem plugin/theme
Hei,
I have tryed to deactivate everything and the problem lies with the Astra theme. When I switch to 2022 everything is normal, but gets wrong when I switch back.
Like mentioned I have made a quick fix, but this does not solve my problem. I hope there is an easy sollution to this.
Since it is a compatibility issue with Astra theme, I need to reproduce the same problem and debug in my localhost.
I have tried the credentials you provide above, but get below error:
The CAPTCHA verification failed. Please try again.
Please provide your website copy in below private message box, you can put the package files in your own google drive disk, share the link only, thanks
https://toolset.com/faq/provide-supporters-copy-site/
Hei again, I am sorry, the new password is only on the online version. On the duplicated you can log on with user: rockern and password: 8Qfo30dLEeR%osyT^15aGkT2
I am download the files, it is quite large(1.2G), will take time to download and install it, I will update here if find anything
I can install the duplicator package in my localhost, please check these:
1) Dashboard-> Appearance-> Woocommerce-> Customize-> WooCommerce-> Product Catalog
In setting "Category Display", you are using option "Show subcategories", so Toolset WardPress Archive won't take effect on the Taxonomy archive page in frontend, you need to switch to option: Show products
2) Then edit the WordPress Archive again:
hidden link
You can customize the layout to what you want, it works fine in my localhost, see my screenshot product-category-archive-page.jpg
