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[Escalated to 2nd Tier] Allow negative number of distance radius on toolset views distance filter

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

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Posts
#1991731
distance-filterissue.PNG

Tell us what you are trying to do?
I wanna set the filter radius on the toolset views distance filter to 0.2 mile but it doesn't allow me to and
having this error "This needs to be a non-negative number" is there any way on how I can do it?

Is there any documentation that you are following?
none
Is there a similar example that we can see?
none
What is the link to your site?

#1991955

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website but I couldn't reproduce this issue. I was able to save the value "0.2mi" in the distance filter's radius settings without any error or warning.

Can you please share temporary admin login details along with the link to a page where this view can be seen?

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1997063

Hi Waqar, just wanna follow up if you found something about the issue? 🙂
Thanks!

#1998571

Thank you for waiting and for sharing the admin access details.

During some further testing, I was able to reproduce this behavior on my test website too. Decimal values are allowed in the distance filter only when it is first added but not once the view's edit screen has been refreshed/reloaded.

I've shared these findings with the concerned team and will keep you updated through this ticket.

#2000279

Thank you Waqar! hoping they can fix and look into it soon
Please keep me updated 🙂

#2000293

This is expected to be fixed in the Toolset Maps 2.1 and I'll keep you updated.