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[Resolved] After updating: Uncaught ReferenceError: toolsetCommonEs is not defined

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 3 voices.

Last updated by Minesh 4 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#1865983

I am trying to: Load pages that previously worked that include Toolset blocks and other toolset features.

Link to a page where the issue can be seen:
hidden link
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I expected to see a page that wasn't broken, similar to: hidden link (if logged in as admin the page loads fine). This started after updating the toolset suite to the latest versions.

Instead, I got: a page that is broken, and is almost precisely due to the 'toolsetCommonEs' issue.

I have tried to disable, re-enable, clear caches (using litespeed so purged page cache, database cache, css/js, etc), enable developer mode in cloudflare, and more.

#1866369

Hello and thank you for contacting the Toolset support.

To better assist you with this issue, I would like to take a copy of your website and analyze it locally. We prefer Duplicator packages as described in https://toolset.com/faq/provide-supporters-copy-site/
Please use filter to reduce the size of the copy as described in this video around 1:00 hidden link
If Duplicator fails to create a copy, we'll need a database copy/export, plugins, and theme folders, all in a zip file.
Your next reply will be private to let you share the download link safely.

#1868081

hidden link

#1868549

Any input?

#1869063

I mean the whole website is essentially down due to, again/still, "Uncaught ReferenceError: toolsetCommonEs is not defined at [###]", and I have spent hours trying to fix it to no avail, with no response from you guys 🙁

#1870349

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Jamal is off. This is Minesh here and I'll take care of this ticket. Hope this is OK.

I see another related ticket and the issue is solved by disabling few lines added to wp-config.php file.

Please check the following reply from Luo:
=> https://toolset.com/forums/topic/uncaught-referenceerror-toolsetcommones-is-not-defined/#post-1867549

Would you mind to follow/check the same thing on your site? Do you see it helps?