[Resolved] After last update, all my ajax forms gives error in the first run

[Author]

Posts

[Guilherme Sampaio]

After upgrading to the latest types. All my ajax forms are generating an error in the first submission. Often generating new posts or custom posts, depending of the form. The log shows this message:

[30-Aug-2017 23:49:12 UTC] PHP Fatal error: Uncaught Error: Call to undefined function WP_Installer() in /var/www/html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php:94
Stack trace:
#0 /var/www/html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php(72): Toolset_Controller_Admin_Notices->screen_any()
#1 /var/www/html/wp-includes/class-wp-hook.php(298): Toolset_Controller_Admin_Notices->init_screens(Object(WP_Screen))
#2 /var/www/html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters('', Array)
#3 /var/www/html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#4 /var/www/html/wp-admin/includes/class-wp-screen.php(396): do_action('current_screen', Object(WP_Screen))
#5 /var/www/html/wp-admin/includes/screen.php(232): WP_Screen->set_current_screen()
#6 /var/www/html/wp-content/plugins/jetpack/sync/class.jetpack-sync-sender.php(128): set_current_screen('sync')
#7 /var/www/html/wp-content/plugins/jetpack/sync/class.jetpack-sync-sender.php(193): Jetpack_Sync_Sender-> in /var/www/html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php on line 94

[Christian Cox]

Hi, I'll be glad to help. Please try these troubleshooting steps first:
- Make a backup of your site and database before attempting changes
- Log out, clear your browser cache and cookies, then log back in to wp-admin.
- Deactivate, then delete all Toolset plugins
- Download, install, and activate plugins again. The order should be Types, then Views, then CRED, then Access.
- Test your forms again, and check the logs for errors.
- If new errors continue to be thrown, temporarily deactivate all plugins except Toolset. Then activate a default theme like Twenty Seventeen. If you need to activate Maintenance Mode using a plugin that's fine.
- Resubmit your forms. If no errors are thrown, reactivate your theme and plugins one by one until the conflict is revealed.
- If errors continue to be thrown with only Toolset and a default theme active, I'll need to investigate further. Please let me know the results of these troubleshooting steps.

[Guilherme Sampaio]

Hi Christian,

i will do these tests, but i have already downgraded types and now it's working correctly.

[Christian Cox]

Okay thanks for the update. I'll stand by for additional information from you. No need to reply right now.

[Guilherme Sampaio]

Hi Christian,

I am returning to say that it's happening in all my sites with the new Types.
Today i found in the log so many entries like this in another site:

[04-Sep-2017 13:09:03 America/Sao_Paulo] PHP Fatal error: Call to undefined function wp_installer() in /var/www/arqabs.com/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php on line 94

In another one that i am using only as API and Toolset to model, it happened sometimes too, breaking my API calls.

This site of the log entry i cannot say when it happens, because it's my company site that has nothing besides some simple pages.

No one reported this problem? I have more than 50 sites with Types. Hope not all of them are broke. :/

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hello,

As Christian is currently on vacation I will be handling his queue.

I must apologize for the delayed response here, it seems that there might be some corrupt files from the update.

Could you manually download the file here https://toolset.com/account/downloads/

Then manually upload the plugin and let me know if the issue still remains. Sometimes during updates your server can timeout causing the update to not complete fully.

Thanks,
Shane

[Beda]

This error was due to Jetpack performing background synchronizations.

We add a fix for this error in the Types version that has been released yesterday.

Can you update to 2.2.17 and re-check?
The particular error should not exist anymore.

Note that only this particular errors has been addressed.
You may still find errors in CRED screens related to Toolset.
If so, please open a new report for any other kind of error you may find.

Thank you!