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[Closed] Admin dashboard extremely slow when types activated

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 7 years, 3 months ago.

Assisted by: Luo Yang.

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#472299

Hello,

We running a website for our customer. Website has ~30k posts with a 1.5GB database. WP-ADMIN is extremely slow when Types plugin is activated.

Sometime it takes 50 seconds to open "example.com/wp-admin/post-new.php" and sometimes it takes more than 2 minutes to publish a post after hitting the Publish button.

We are running CloudLinux at our server and we make sure the website has enough resources.

We did many tests, deactivated all plugins and switched to default theme and the issue still persist. It look problems start when Types is activated.

We run the last version of WP and Toolset plugins.

Any help will be appreciated ...

#472833

Dear Boris,

I can see you are using the latest version of Types plugin 2.2.5, since you have already checked the compatibility issue, please provide the PHP debug logs:
1) deactivate other plugins and switch to wordpress default theme
2) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

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