[Closed] Adding custom field value return 404

[Author]

Posts

[stephaneB-5]

Hello,

When I want to add a value to a customfield, the page is reloaded with a 404 when validated

Where can the problem come from?

Thank you in advance,
Benjamin

[Luo Yang]

Hello,

The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) check if there is any PHP error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

3) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2022, deactivate all custom PHP/JS code snippets, and test again

[stephaneB-5]

Hello,

this problem is only on one group of custom fields, that's what I don't understand.
I can't add any value on the checkboxes I created but the system doesn't want to add any more values

If I take another group, it works.

Can you help me?

Thanks in advance,
Benjamin

[Luo Yang]

How do you setup the custom fields in that group?

Please try to reproduce the same problem in below sandbox website:
hidden link

[stephaneB-5]

Do you want access to the site directly?
or do i create all the CPT and custom fields ?

[stephaneB-5]

I try this and it works.
I don't understand where is it possible to come from?
Can you help me?

[Luo Yang]

Please provide a copy of your website in below private message box, you can put the package files in your own google drive disk, share the link only, also point out the problem field group URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

[Luo Yang]

I have requested access to your Google drive link, please grant it, thanks

[stephaneB-5]

I grant it 🙂

[Luo Yang]

I can download the files, will update here if find anything

[Luo Yang]

I can install the duplicator package in my localhost, but there are lots of custom field groups in it, which one should I check?

[stephaneB-5]

hi,
the custom filed group is : " Informations produits" and the custom field are : "Modele" and "Largeur de travail"

It's ok for you

[Luo Yang]

I have tried it, it works fine in my localhost with your duplicator package, I can add options into both those fields, and save the field group.

so there should be some server issue in your website, since there are lots of options in those two fields, you can follow PHP document to increase the PHP max_input_vars setting:
hidden link

For example:
in wp-config.php file, add below line:

@ini_set( 'max_input_vars' , 3000 );

[stephaneB-5]

I increase it at 6000 and it doesn't change anything
How I can check the error ?

[Luo Yang]

Please follow our document to get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging