Activited View Plugin leads to a blank Elementor homepage

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content Templates, Views plugin

This topic contains 5 replies, has 3 voices.

Last updated by dustinS-2 4 years, 11 months ago.

Assisted by: Waqar.

Author

Posts

December 28, 2019 at 2:44 pm #1428931

JensP9777

Hey guys,

I just noticed that my homepage (100% made with Elementor, no Toolset Elements on it) is blank IF the Toolset View Plugin ist activated.

Once I deactived the plugin the startpage shows up as usual.

Also, theres no problem in the backend of Elementor, everything looks like it looked days ago.

I´ve tested it with the latest Toolset Version and also downgraded to Views 3.0. but it did not help.

Any idea? 🙂

Cheers
Jens

December 29, 2019 at 12:35 pm #1430017

JensP9777

Litte update on that problem (got even weirder..)

I tried the troubleshooting mode in wordpress and checked out what plugins might cause some problems.

- Elementor works fine until I active the views plugin (3.0.1 or 3.0) then the homepage will turn empty again.
- I even tried to duplicate the homepage but ended up in the same trouble
- my custom post types that i´ve created and that are still visible in the backend simply end up in a 404error in the frontend (elementor and views activated). So its not even a blank page but a real 404 :/

Everything worked fine a few days ago and did not changed anything on the setttings.

Please help! :/

December 29, 2019 at 12:59 pm #1430057

JensP9777

Again a small update: after saving the permalink structure again the custom post types work again. The homepage remain empty.

December 30, 2019 at 2:06 pm #1431491

Waqar

Hi Jens,

Thank you for contacting us and I'd be happy to assist.

The page's content can become blank if a Toolset content template and an Elementor page template is assigned to it at the same time.

Please go to your homepage's edit screen and make sure "None" is selected in the right pane, for the "Content Template" field.

In case the issue still persists, you're welcome to share temporary admin login details, for further troubleshooting.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

December 30, 2019 at 2:38 pm #1431505

JensP9777

My issue is resolved now. Thank you for that damn easy solution. Somehow I must have changed the content template.

After I´ve set it to "none" everything works fine, thanks so much 🙂

March 11, 2020 at 10:00 pm #1547575

dustinS-2

Late to the party, but big thank you for this solution!

If there's a Toolset with Elementor troubleshooting / FAQ, this should certainly be added.