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[Resolved] Activate otg installer

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 3 years, 3 months ago.

Assisted by: Luo Yang.

Author
Posts
#2491457

I try to activate otg installer in wordpress but it wont active. Ive tried install it again and again but no luck. I tried some other plug ins to see if they activate and they did.

#2491741

Hello,

I have tried it in a fresh WP installation + the latest version of OTGS Installer, it works fine, see below test site:
hidden link
I can activate it without any problem:
hidden link

Please check these in your website:
1) Check if there is any PHP errors in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

2) deactivate all other plugins, and switch to WordPress default theme 2022, and test again

#2492121

Thanks for the instruction but i can´t shut down everything and change themes and hope that it will work, because something will go wrong and then my website will be totally messed up. I can´t take that chance, this is still a learning curve for me. Íll just change to some other software that works form the start. Thanks anyway.

#2492489

Did you get the PHP debug logs when you activate the OTGS Installer plugin?

As a workaround, you can try these:
1) install Toolset Types plugin manually, you can download it here:
https://toolset.com/account/downloads/
click link "Download Toolset manually".

2) Dashboard-> Plugins-> Add New-> Commercial
follow our document to setup Toolset site key, and install other Toolset plugins:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed