[Closed] Access Plugin encounters Fatal Error

[Author]

Posts

[fleurP]

Had access plugin installed and worked 100%. Now i have a issue with it not activating and showing a fatal error. See screenshot.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please activate the error log from your wp-config.php file and share what error you see on your error logs file

More info:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

In addition to that, I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/

[fleurP]

tried getting the debug information but got the attached error.

[Minesh]

Can you please share details how can I see the issue as well as share admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Can you please share duplicator copy of your site.
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.