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[Resolved] Access Plugin Does Nothing. Custom Fields not working with VC Post Grid

This support ticket is created 7 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Author
Posts
#542148

I am trying to: Set-up Access Groups and VC Post Grids

I visited this URL:

I expected to see:

Instead, I got: Nothing seems to be working properly.

#542556

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Chan,

Thank you for contacting our support forum.

I must apologize for the delay in response as our forum is quite loaded right now. Could you elaborate on this issue here ?

I'm not exactly sure of the issue, maybe providing an example of the issue.

Thanks,
Shane

#542679

Hi Shane! Thank you for the quick response. Toolset doesn't seem to be playing too well with his theme: hidden link. Views doesn't seem to output correctly. When I activate Layouts it breaks the blog theme page. When I try to create Access groups nothing happens when I click any of the options. I went to debug under settings and sent the debug code yesterday. Did you receive it? The theme is using a custom framework called USOF created by the theme developers. I did a manual framework integration but that did not solve any problems.

Please help. Thank you.

#543039

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Chan,

I must apologize for the delayed response as our forum was quite loaded for the past few days.

Would you mind providing me with admin access to the website as well as the steps so that I can see the issue first hand?

The private fields have been enabled.

Thanks,
Shane