Access not hiding woocommerce product

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 2 replies, has 2 voices.

Assisted by: Waqar.

Author

Posts

September 29, 2022 at 4:26 pm #2467331

Chris

I have a Toolset Access post group which successfully hides content from guests.

When I add pages to that group they are successfully hidden but when I add a WooCommerce product, it is not hidden.

The product is listed as being in the post group - see attached image

September 30, 2022 at 6:54 am #2467507

Waqar

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website with WooCommerce products and the Access post groups, but couldn't reproduce any unexpected behavior.

Can you please share temporary admin login details, so that I can see how the relevant elements are set up on your website?

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

September 30, 2022 at 11:33 am #2467613

Chris

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.