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[Resolved] A compatible issue with Uncanny automator

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by Nigel 2 years ago.

Assisted by: Nigel.

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#2437355

There is a compatible issue with Uncanny Automator, when I activate the Toolset, the Uncanny Automator visual editor will be loaded, I think that is a JS conflict
When I activate the Toolset plugin, you can see that the editor was not loaded hidden link
After I deactivated the Toolset, hidden link
You can see that editor was loaded, however. hidden link

Best regards

#2438067

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I tested the plugin on my local site and have confirmed the problem.

It seems related to some fixes we made in Types 3.4.16 relating to WYSIWYG fields.

I have escalated the issue and added it to the current board so that it can be worked on in conjunction with some other WYSIWYG field tickets.

I'll update you again when I have any news.

#2443501

Hi Nigel, have you guys fixed this issue or not?

#2443549

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Sorry, no, there is no progress to report on this particular issue.

I will update here as soon as I see an update on the internal ticket.

#2443607

Is it possible to share a piece of code patch before releasing a new version? Thanks

#2443931

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

When the developers have a fix I can try to do that, yes, so you don't have to wait for the plugin update.

#2470691

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Just to let you know the Uncanny Automator devs proposed an interim workaround, which I've added to the erratum about this issue: https://toolset.com/errata/uncanny-automator-tinymce-editor-broken-when-using-types-3-4-16/

#2486895

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

A quick update to let you know that we published Types 3.4.17 today that includes a fix for this issue.

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads