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[Resolved] A change in of of the Views I have set up

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by WillL606 4 years, 11 months ago.

Assisted by: Waqar.

Author
Posts
#1513743

I am trying to: Fix some formatting issues that seem related to View code and not CSS

Link to a page where the issue can be seen:
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In these pages after the title and the "by" the authors names and comma are breaking lines, the excerpt gets strange line breaks and the font-size and line-height has increased

I expected to see:
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This has the correct formatting for "by author names" and excerpt

"Author Names" is a View that I set up with the formatting and comma.

#1513799

It looks like there are <br> tags and empty <p> tags being added before and after the loops of names.

#1516055

Hi Will,

Thank you for contacting us and I'd be happy to assist.

First sorry about the delay in reply, as we had an unusually high number of tickets in the queue.

During troubleshooting, I noticed that on your website active theme or some third-party plugin is aggressively replacing extra/empty spaces into line-breaks and paragraph tag.

To remove these extra/empty spaces, I followed these steps:

1. In the WordPress Archive "Archive for Gathering" and view "Gathering Name", I included suppress_filters="true" attribute to the "wpv-post-body" shortcode in the Loop Editor section.
( ref: https://toolset.com/documentation/user-guides/views/views-shortcodes/#wpv-post-body )

2. In the view "Gathering Name", I also removed the line-breaks from all the editor sections and checked the option "Disable the wrapping DIV around the View", just above the "Output Editor" section.

As a result, the post author information below the title is now showing in a single line. You can make similar adjustments to other views and sections accordingly.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

#1516957

OK. I did make those changes to most Views where the problem showed up. But I also deactivated plugins and found that none were causing the problem. I did not disable Toolset plugins. Is it possible that the latest Toolset updates might have caused it? Its working now, I just want to know if there are lurking issues with the site. Thanks, Will

#1517627

Hi Will,

Thanks for the update.

We haven't received any other similar reports related to the recent Toolset updates, but did you also test this with a default theme like Twenty Twenty?

In case the issue still persists with a default theme and only Toolset plugins, we can have it investigated with the help of your website's clone/snapshot.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

Note: I'm setting your next reply as private.

regards,
Waqar

#1521643

My issue is resolved now. Thank you!