Hi,
I have a website with both plugins Toolset Access and SEOPress redirections.
If I deactivate Toolset Access, SEOPress works great.
But if Toolset Access is activated, then I can't access SEOPress redirections dashboard.
I contacted SEOPress support that says Toolset Access must have interfere with the plugin permissions (hidden link)
Still, in Toolset Access dashboard, I can see "Redirections" are "(Non géré par Access)".
Thank you.
Hi there
Could we please get more details of how to reproduce the problem—I've tried on my local test site but cannot.
I installed the SEOPress plugin on a site which also has Access active.
If I go to Toolset > Access there doesn't appear to be a "redirections" post type.
I can navigate all of the SEOPress settings pages without problem.
I don't know where to find a "SEOPress redirections dashboard".
Sorry for misleading, it's SEOPress PRO only. Thanks.
Thanks for writing back.
To troubleshoot this, I'll need to see how Toolset Access and the SEOPress PRO plugins are configured in the admin area.
Can you please share temporary admin login details, in reply to this message? I'll also need your permission to download a clone/snapshot of the website, in case this needs to be investigated on a different server.
Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.
Thank you for sharing the access details, but, I can't seem to access the admin area's login page.
( it redirects back to the homepage )
Is the website using any secret login page URL?
I've set your next reply as private again.
The admin access details worked, thank you.
During troubleshooting on your website's clone, I noticed that if the "Managed by Access" is selected in the Access' post type settings for the "Redirections" post type ( screenshot: hidden link ), the SEOPress redirections dashboard becomes accessible ( screenshot: hidden link ).
You can select the same option on your production website too.
Hi,
I've just tried this with no succes. 🙁
Thanks.
My bad. Not sure why but it works now!
My issue is resolved now. Thank you!
Please note since the "Redirections" should not be managed by Access, this seems to be a conflict: Access should not interfere with a CPT if "not managed by it", right?
Thanks for the update and glad that it is working.
I've checked the code in the "SEOPress PRO" plugin that registers the post type "Redirection" and it registers its own capabilities which are used to determine which users can access the redirection posts dashboard.
( usually in most third-party plugins, you'll find the default 'post' and/or 'page' capability checks )
This is why when the Access plugin is active, the default setting of "Use the default WordPress read permissions" for this post type is not enough and you have to change it to "Managed by Access".
My issue is resolved now. Thank you!