500 Errors related to Toolset

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic is split from https://toolset.com/forums/topic/inline-support-for-custom-feeld-values-in-gutenberg-not-working/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: How to build a site with Toolset, Toolset Blocks, Types plugin

This topic contains 2 replies, has 3 voices.

Last updated by kostaB 3 years, 9 months ago.

Assisted by: Waqar.

Author

Posts

March 18, 2021 at 10:26 pm #1992819

kostaB

Last night, I got an email email from my WordPress installation that a plugin or theme is causing a fatal error on my site. Namely, Toolset Views. The email ended with "An error of type E_ERROR was caused in line 1148 of the file /home/475059.cloudwaysapps.com/cnjdvgsktu/public_html/wp-content/plugins/types/vendor/toolset/types/embedded/includes/module-manager.php. Error message: Out of memory (allocated 71303168) (tried to allocate 131072 bytes) ". And before that, Toolset Blocks caused a 500 error, repeatedly, on my site.

March 19, 2021 at 5:50 am #1993031

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

If you'll go to WP Admin -> Tools -> Site Health -> Info, you'll see that under the "Server" tab, the "PHP memory limit" is set to "128M" and "PHP memory limit (only for admin screens)" is set to "256M".

These values are not enough considering the size of your website and the number of active plugins. I'll recommend working with your host to raise both of these to at least 512M, to avoid these out-of-memory errors and warnings.

And while you're at it, it would be a good idea to also get the following values increased:

PHP time limit:
Current: 60
Suggested: 120

Max input time:
Current: 60
Suggested: 120

I hope this helps and please let me know how it goes.

regards,
Waqar

March 19, 2021 at 1:02 pm #1993415

kostaB

My issue is resolved now. Thank you!