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[Resolved] 403 error: We’re sorry, you are not allowed to proceed

This thread is resolved. Here is a description of the problem and solution.

Problem:

Download a module using the module manager

Link to a page where the issue can be seen: when I go to modules and click on import. It will show me a 403 error.

Solution:

It might be a server problem, some webserver don't support cURL, but the module manager needs cURL to download some files.

Please check it with your webserver provider, check if the cURL is enabled

http://php.net/curl

You can also setup a test site in your localhost, activate module manager plugin, download the modules, then migrate the website to your webserver.

Relevant Documentation:

https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 5 years, 6 months ago.

Assisted by: Luo Yang.

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#1122677
error.png

I am trying to: Download a module using the module manager

Link to a page where the issue can be seen: when I go to modules and click on import. It will show me an error

#1123422

Hello,

It might be a server problem, some webserver don't support cURL, but the module manager needs cURL to download some files.

Please check it with your webserver provider, check if the cURL is enabled
hidden link

You can also setup a test site in your localhost, activate module manager plugin, download the modules, then migrate the website to your webserver.
https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/

#1123481

I am asking my hosting platform about cURL, and will get back to you when they reply 🙂

About the localhost test site, I can try but is there a way to just migrate the module itself rather than the whole website? I have already done a lot of work on my existing site and I do not want that to be overridden.

#1123504

Yes, you can use module manager plugin to export/import specific module:
https://toolset.com/documentation/user-guides/using-toolset-module-manager/

#1126865

My issue is resolved now. Thank you!

#1127200

You are welcome

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.