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[Resolved] 4 grid content template – Block Added Displays in 1 column

This support ticket is created 2 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by Minesh 2 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#2464253
screenshot.PNG

Tell us what you are trying to do?

The content template on my website is displaying a grid of 4 items in 1 column vs the 4 as the block editor is showing.

Screenshot attached.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

#2464337

It appears that using standard gutenberg blocks doesnt work inside a content template?

#2464795

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

We have few known issue related to what issue you reported.

Can you please check its one of it:
- https://toolset.com/errata/generateblocks-styles-lost-on-front-end-when-using-content-templates/

In addition to that, I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/

#2464923

In addition, I installed a fresh copy of both and was able to replicate the issue on another domain.

#2464955

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share admin access details of your fresh test site and let me look at it.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2465635

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Unfortunately - the wp-admin access details you shared with me is not working at this end.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2465817

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I applied the solution shared with the errata I shared previously:
- https://toolset.com/errata/generateblocks-styles-lost-on-front-end-when-using-content-templates/

I've added the code snippet using the code shared with the above errata to "Custom Code" section offered by Toolset:
- hidden link

I just make the change for the line as you are using the post type post:

 $post_types = array( 'post' );

I can see now the grid is displayed on frontend as expected:
- hidden link