I am trying to: I HAVE 2 email fields in the registration form. When creating, I do not have an email field in the User Field Group. Instead, I have 2 email fields in the form editor, each with a lock. These cannot be deleted either, not even in expert mode. See attachment
Link to a page where the issue can be seen:
I expected to see:
Instead, I got:
Hi,
Thank you for contacting us and I'd be happy to assist.
Can you please go to WP Admin -> Toolset -> Custom Fields -> User Fields and see if any of the user fields groups have any email field set with a 'required' status?
In case, there is no email user custom field and the issue still persists, you're welcome to share temporary admin login details, along with the name of the user form.
Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.
regards,
Waqar
Thank you for sharing the access details.
I see that there is no email field added in the user field group 'Profil Firmen', but there is another user field group named 'Profil Privat'.
That field group does include an email field 'E-Mail' which is also set as 'required'. This explains why you can't remove this second email field from the form.
If this field is not needed, you can delete it or at least uncheck the option 'required' for it and you'll be able to remove it from the user forms.
So it is not possible to have 2 different registration forms with one email field (required) each?
Thanks for writing back.
> So it is not possible to have 2 different registration forms with one email field (required) each?
- In the user registration form, the default user 'email' field is always required, because WordPress doesn't allow registering a user without an email address. So this field can't be removed/dropped.
If your goal is to offer only a single email field in the registration forms, you can use the default user email field and not add any custom email fields, in the user field groups.
My issue is resolved now. Thank you!
