403 error: We’re sorry, you are not allowed to proceed
Started by: hui-suanC
in: Toolset Professional Support
Quick solution available
Problem:
Download a module using the module manager
Link to a page where the issue can be seen: when I go to modules and click on import. It will show me a 403 error.
Solution:
It might be a server problem, some webserver don't support cURL, but the module manager needs cURL to download some files.
Please check it with your webserver provider, check if the cURL is enabled
http://php.net/curl
You can also setup a test site in your localhost, activate module manager plugin, download the modules, then migrate the website to your webserver.
Relevant Documentation:
https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/
2
6
6 years, 4 months ago
Luo Yang
Files found in root/wp-content/
Started by: Ben
in: Toolset Professional Support
Quick solution available
Problem:
Files found in root/wp-content/_modulemanager_tmp - is it important?
Solution:
_modulemanager_tmp directory is used to store the module files. If you want, feel free to remove it if need, as ModuleManager will create new dir when a user will start the import module.
Relevant Documentation:
2
3
6 years, 4 months ago
Ben
reporting that models library is not working
Started by: adriS
in: Toolset Professional Support
Quick solution available
Problem:
Model Library is showing nothing except this:
Modules Library
Unable to retrieve contents from the server. Please report this
.
Solution:
You will need to change your PHP configuration on the server and set it to
https://toolset.com/toolset-requirements/
2
11
6 years, 4 months ago
adriS