Profile: vinceA

vinceA

Support threads created in the last 30 days: 1

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 12 topics - 1 through 12 (of 12 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Conflict with Font Awesome – TinyMCE Issue Started by: vinceA in: Toolset Professional Support		1	4	6 days, 15 hours ago Minesh
	Markers not showing on map even though clusters are. Started by: vinceA in: Toolset Professional Support Quick solution available Problem: The customer reported that markers on their map view were not showing up. Clusters appeared, but clicking on them did not display individual markers. The issue occurred without any recent changes made by the customer. Console errors were present on the production site. Solution: The customer created a staging site where the markers displayed correctly, and the console errors were resolved. After further investigation, the customer discovered that a plugin compressing and converting images was causing the custom marker images not to display properly.		3	7	6 months, 1 week ago Mateus Getulio
	Lightbox not showing correctly Started by: vinceA in: Toolset Professional Support		2	2	1 year ago Waqar
	WP Rocket Javascript deferred issue Started by: vinceA in: Toolset Professional Support		2	6	1 year, 6 months ago Nigel
	Distance search not finding any results Started by: vinceA in: Toolset Professional Support		2	16	1 year, 7 months ago Minesh
	View layout broken only when not logged in Started by: vinceA in: Toolset Professional Support		2	2	1 year, 7 months ago Waqar
	Spike in Google geocoding api requests Started by: vinceA in: Toolset Professional Support		2	6	1 year, 10 months ago Luo Yang
	Custom sizing for images gives error – Zero size image string passed Started by: vinceA in: Toolset Professional Support		2	11	2 years, 8 months ago vinceA
	CLS issues with Toolset block styles Started by: vinceA in: Toolset Professional Support		3	4	3 years, 5 months ago Waqar
	Rank Math integration Started by: vinceA in: Toolset Professional Support Quick solution available Problem: The problem here is that the Toolset custom fields were not showing up for Rank Math to add the fields to the page's schema. Solution: The Toolset Custom fields are stored using a wpcf- prefix in the post meta table so if when searching for the fields you will be required to search with the wpcf- prefix.		2	3	3 years, 6 months ago vinceA
	Issues after update Started by: vinceA in: Toolset Professional Support		3	3	3 years, 9 months ago charlesC-8
	Update to latest version without deleting data Started by: vinceA in: Toolset Professional Support		2	7	3 years, 10 months ago Shane

Viewing 12 topics - 1 through 12 (of 12 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.