The issue here is that the user is getting the "Toolset plugin cannot connect to toolset.com" warning on their dashboard.
Solution:
This error generally occurs when you've migrated your site and the url changes and your Toolset plugins can no longer validate with our servers.
To check if your plugins are able to validate correctly you will need to go to Toolset -> Dashboard, then click on help in the top right hand corner. Select the Toolset Debug tab then click "Toolset Debug Information and Troubleshooting"
From there you will be taken to the Toolset Debug information. Scroll down on the page until you see the link for "Installer Support". Click this link.
You should now be able to see your site validation information. If you're see "Toolset site key not matching for http://www.xyz.com" then you will need to regenerate your site as the URL may have changed and your key isn't validating for the current URL.
Problem: I would like to create a custom search View so my site visitors can search for other site Users using an address field and possibly a distance filter.
Solution: There is no way to directly search for Users using a custom search View. The best approach here is to create a proxy post type for Users, as described in the documentation below. Then create your search View to find those proxy posts, which are directly related to their corresponding Users (post author).
Problem:
Remove 'Content Template' and 'Template Layout' widgets/metabox for certain CPT in admin screen.
Solution:
Please add this code in your theme’s or child theme’s functions.php file:
add_action( 'admin_head', 'wpv_custom_admin_head', 20);
function wpv_custom_admin_head() {
remove_meta_box( 'wpddl_template', 'book', 'side' ); // replace book with your CPT slug
remove_meta_box( 'views_template', 'book', 'side' ); // replace book with your CPT slug
}
==> Whereas 'book' should be replaced with your CPT slug.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
