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[Resolved] Overcoming a big with date-based filtering.

This thread is resolved. Here is a description of the problem and solution.

Problem:

I have a table called "Top Fires" on my homepage using Toolset. The data sorts correctly when clicking on most headers, but the date-based columns ("Date created" and "Date modified") do not sort properly and seem to sort randomly.

Solution:

Change the code for the headers of the date-based columns. Use the "types-field-" prefix for the custom fields in the wpv-heading shortcode:

<th>[wpv-heading name="types-field-created-on"]Detected[/wpv-heading]</th>
<th>[wpv-heading name="types-field-last-updated"]last updated[/wpv-heading]</th>

Relevant Documentation:

https://toolset.com/documentation/programmer-reference/views/views-shortcodes/#wpv-heading

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 15 replies, has 2 voices.

Last updated by Christopher Amirian 4 months, 2 weeks ago.

Assisted by: Christopher Amirian.

Author
Posts
#2701514

Tell us what you are trying to do?
Hello, I have a table of data powered by Toolset that is working as expected. It is on our homepage about halfway down, called "Top Fires."

The headers can sort the data if the user clicks on one of the columns such as "acreage" or "title," which is what we want and expected. However, the two date-based columns, "Date crated" and "Date modified" don't actually sort the columns as intended. It seems to lead to a random sorting instead.

Is there any documentation that you are following?
I have tried to follow the basic filtering documentation.

Is there a similar example that we can see?
Yes, on the same page, Top Fires, any other one of the table headers work as expected when clicked, the re-sort the data.

What is the link to your site?
hidden link

#2701764

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Are those dates that you have as columns part of Types custom fields?

If yes we need to check to see how the view is created. Please provide a copy of the website login info by setting the next response as private so we can do test.

Thanks.

#2703876

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

I asked the second-tier support regarding this as it seems you use the wpv-heading shortcode for the table.

It might take time, I will get back to you as soon I have an answer.

Thank you.

#2703887

Can you please connect me with your manager.

It looks like someone turned off our theme. Deleted our files, and turned off our main UI framework WP Bakery Composer. I have turned it back on and the site is completely different than it was an all the CSS is missing.

WHAT THE HELL HAPPENED. Please immediately connect me with your manager. This is an extremely serious problem. Months of work are gone.

Max

#2703889

I would like to request that Christopher American never be assigned to any of our tickets ever again, and I hope he is reprimanded by Toolset. This was an extremely reckless move.

#2703960

Christopher Amirian
Supporter

Languages: English (English )

Screenshot 2024-06-23 at 22.36.02.png

Hi there,

It seems that there was a misunderstanding. I asked for a copy of the website and assumed it was ok to do troubleshooting on the website, especially as the URL of the website was:

hidden link

I only deactivated the plugins for testing reasons. Is it ok if I double check and see what is going on?

Thanks.

#2705443

Hello again,

Thank you for the explanation. I have now made a backup of the site. I would have appreciated a heads up that everything was changed as we were in the middle of a lot of tasks on our development site that were somehow deleted due to your work.

Regardless, we have made a backup. Can we provide you with a new login? We have not been able to resolve this issue.

Thanks,
Max

#2705495

Christopher Amirian
Supporter

Languages: English (English )

Hi Max,

Sure thing and I will be happy to. Just to make sure we are on the same page, I will need to create a copy of the website using the All in one migration plugin there so the second-tier support will have a copy to work on their side.

Please set the next reply as private to be able ot provide the login information.

Thank you.

#2706548

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Thank you. I created a copy of the website with all in one migration plugin.

Would you please deactivate the new login information and start working on your website?

I will use that copy and give the report to the second tier support.

Thank you

#2706556

Thanks very much.

Just one note. One other Toolset thread is using the credentials, so I will delete them, but not until that additional ticket is solved.

Thanks!
Max

#2706690

Christopher Amirian
Supporter

Languages: English (English )

Sure Max no worries.

We will not touch the website for this specific ticket. If there is a change it will be related to the other ticket.

I need to wait till tomorrow which is the first weekday when the second-tier support will be available.

i will get back to you as soon as I have an update.

Thanks.

#2706735

OK - let's keep this ticket open. It looks like it was closed on your end. That's makes me uncomfortable because I then have no way to stay on top of progress from my end. Changing to opened.

#2706747

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

The ticket is not closed. I'm waiting for the second-tier support response.

I will get back to you as soon as I have an answer.

Thanks.

#2706863

Just checking back in.

Can you please provide an update?

#2706948

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

I followed up with the second-tier support on your behalf. Waiting and I will get back to you as soon as I have an answer.

I already uploaded the site backup to our server and the second-tier support should have access with no issues.

Thanks.