Problem:
The user wonders why some custom fields are in a separate grouping in the view's query dropdown selector.
Solution:
The "event-location" and "event-time" fields are managed by Toolset but were not created by Toolset.
These fields were added by another plugin. The fields created by Toolset contain the "wpcf-" prefix. Check this screenshot http://prntscr.com/v15u84
Toolset allows you to manage third-party plugin fields and allows you to add them to field groups, in order to get them grouped in the backend when creating/editing a post.
Problem: When the WordPress Media Library is enabled for file management in a Form's settings and someone attempts to add an image in a Form custom field, a popup is displayed where s/he has the opportunity to upload a file or select one from the WP Media Library. There are two tabs on this screen - Upload Files and Media Library. The unfocused tab is nearly illegible because the link text is white and the background is nearly white. There is not enough contrast to see the link unless you hover over the tab, so the entire tab seems to disappear.
Solution: Our developers will release a fix for this legibility problem in the next release of Toolset plugins.
Problem:
The user is using a slider view. When we select a page in the slider pagination, the slider stops moving slides each 5s. The user would like the slider to continue moving slides even after choosing a page.
Solution:
This behavior is intended and expected. The slider view will move slides as long as the user does not take manual action. Once the user chooses a page or clicks on a navigation control for the slider, the slider will stop moving and will let the user navigate it manually.
We do not have plans to implement the user's desired behavior. The remaining workaround is to build a custom slider with a 3rd party library.
Problem:
We are using Custom Sizes registered in our Theme and would like to use them when inserting Single Image Blocks with Dynamic Source in Toolset
How to do this?
Solution:
You'll not only need to register your custom Image Size but also add support for it's GUI Image Size picker.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
