I am having trouble defining Breed as a child taxonomy of Species in my custom post type "Pets". I've created two taxonomies, Species and Breeds, but can't set Breed as a child taxonomy of Species.
Solution:
Go to Toolset > Taxonomies and ensure that the taxonomy type is set as hierarchical. In the settings, check the box to set it as hierarchical. This will allow you to add subcategories.
Problem:
The customer wants to modify the labels of the login form so that users can log in with their email only, not their username. They can add the login form via shortcode but need to customize the form labels. Solution:
We informed the customer that customizing the login form labels requires adding custom code to the theme/child theme's function.php file. We initially provided the following code snippet:
add_filter('gettext', 'user_label_change', 20, 3);
function user_label_change($translated_text, $text, $domain) {
if ($text === 'Username or Email' && $domain == 'default') {
$translated_text = 'Email';
}
return $translated_text;
}
The customer later managed to achieve their goal with a different function:
add_filter('gettext', 'register_text');
function register_text($translating) {
$translated = str_ireplace('Username or Email', 'Your Custom Text', $translating);
return $translated;
}
Problem:
The customer faced an issue where a required checkbox added to a Toolset user registration form was not visible on the front end—only the label was showing. Additionally, they needed guidance on placing an explanation text beside the checkbox, as the default label positioning placed the text above the checkbox. Solution:
We resolved the visibility issue by adding a space to the checkbox slug, which allowed it to appear correctly on the front end. For positioning the explanation text beside the checkbox, we suggested including the text directly within the checkbox slug, ensuring it displayed as intended. To further customize the slug, allowing HTML for linking within the checkbox label, we applied a workaround from the Toolset documentation that permits HTML content in field labels. Relevant Documentation: https://toolset.com/errata/html-in-toolset-custom-field-labels-is-stripped-when-saving-the-fields/
Problem:
I need to display different content to logged-out users on the create memorial form, instructing them to create an account first.
Solution:
Use Toolset’s conditional blocks to hide the form from logged-out users and display a custom message instructing them to create an account. Set the criteria to target users with an empty Current User ID.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
