The issue here is that the user's Frontend filters are not working.
Solution:
This usually occurs when the user has copy and pasted the Frontend Filter from another view. This doesn't add the Query Filters to the view that the frontend filters rely on to filter the view.
If you are experiencing this issue I would recommend clicking the "New Filter" button on the Filter Output section of your view and add the frontend filters from there.
Problem: What happens when I remove a site from "My sites" list on toolset.com or wpml.org?
Solution: In general the plugins will continue to work exactly the same as before you unregistered the sites. The main difference is that automatic plugin updates will no longer be provided, and professional support is not available to those clients. In order receive support, or automatic updates for WPML or Toolset in the future, your client can register the plugins with their own purchased registration key(s). It is also possible to log in to the Toolset or WPML sites and download updated plugin versions. However, without a valid account on @https://toolset.com or @https://wpml.org, the client will have no access to these downloads. So it's possible the client will continue to see messages about available updates to the software, but have no ability to update.
Problem:
Client is unable to update CRED because of a fatal error:
Parse error: syntax error, unexpected T_OBJECT_OPERATOR in /home/themaa/new/www/wp-content/plugins/cred-frontend-editor/application/controllers/main.php on line 102
Solution:
The client was using an old version of WordPress. Updating to the current WordPress resolved the issue.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
