Skip Navigation

[Resolved] You do not have permissions for that.

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by Minesh 4 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#1636163
Screen Shot 2020-05-24 at 6.31.13 pm.png

Tell us what you are trying to do? Edit or create an existing view

Is there any documentation that you are following? Yes

Is there a similar example that we can see? Same issue as this - https://toolset.com/forums/topic/you-do-not-have-permissions-for-that-with-toolset-views/
I followed the steps but didn't resolve the issue

What is the link to your site?
live - hidden link
staging - hidden link

#1637269

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a special case again just like the other reference ticket you shared. I've stopped the autoloading for the option by assigning "no" to the key "wpv_database_version" and saved the row and I can see now when I try to create a new view it works as expected.

Can you please confirm it works at your end as well.

#1638845
Screen Shot 2020-05-27 at 2.26.13 am.png

It works on on staging now. Will need to apply the changes to live. Can you point me to the exact name within the options table because I'm a little confused because this bit still shows "yes" as seen on the screenshot. Thank you very much.

#1638855

Never mind. Found it. THanks

#1638859
Screen Shot 2020-05-27 at 2.41.13 am.png

I applied the db changes on the live site but it's still not fixed.
It's already set to NO on the live site for wpv_database_version

#1639593

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is really strange as you see with your staging site that its working.

** Please take backup of your database table first **
What if you remove the that row from the options table? Does that help?